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Accelerate invoicing

Having a lightning fast invoicing most probably boost both cash-flow and customer satisfaction. This metric indicates the average time it takes too send a invoice to a customer after a completed job.

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Execute Planned Maintenance

This metric aims to perform more planned maintenance in the context of what is budgeted. Should be balanced with a budget focus or cost awareness.

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Reduce cost, Real Estate

When NPS is not possible, this could be a fruitful metric to measure increase of safety. This MIG is furthermore a driver for decreased repair costs.

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Accelerate Active Usage

An increased portion of active users can indicate a qualitative product development and are likely to support customer retention. The ratio emphasizes user quality, but not necessarily growth.

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Reduce Obsolete Functionality

Purpose to contribute to profitability by reducing the cost associated with obsolete functionality.

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Execute Strategic Roadmap

Measuring cumulative milestone completion, the purpose of this MIG is to ensure that the IT & Product department, above all else, manage to deliver on what’s most important.

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Ensure Stability

Measures the number of high-impact incidents that could result in unavailable services. Keeping this metric within desired levels are likely to support customer retention.

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Increase Availability

Measuring the average up-time helps indicate system availability which normally is considered to be highly important from a customer satisfaction point of view.

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Accelerate SEO Ranking

Measures the ranking a company’s website achieves in search engines such as Google for specificified key words searches.

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Marketing Qualified Leads (MQLs) measures the numbers of leads that are qualified and passed on to sales. These are normally generated through digital channels and can support sales and future growth.

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Increase Website Visitors

An increased buzz in the market can help support new sales and future growth. This metric could indicate the result of marketing campaigns as well as the general brand awareness and spread.

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Build Healthy Workplace

Getting control of the sickness absence percentages can be highly beneficial for identifying and acting upon potential issues that may be affecting your organization’s productivity.

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Delivery precision

OTIF (On Time in Full) is a commonly used productivity metric that measures the the extent to which orders are delivered to customers complete and in time.

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Increase Sales

Focusing on both new sales and retaining existing deals, this is an indicator of sales growth measuring the amount realized from selling your products or services.

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Optimal Material Utilization

The purpose with this MIG is to contribute to reduced cost by reducing waste of high quality raw materials.

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Win new customers

Growing your customer base often bring stability to your business. This is an indicator measuring the total number of signed and paying customers – whether they are new or existing.

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Optimize Procurement

For companies looking for profitability gains, this MIG helps procurement department to focus on the execution of purchase-related cost savings. Teams choosing this MIG might consider narrowing the scope to existing or specific cost drivers.

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Reduce Staff Turnover

Employee attrition is associated with recruitment, and recruiting new people are expensive. Managing to achieve a low attrition rate is likely to bring a lot of value to your company.

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Grow Workforce

For some businesses, increasing the number of employees is a true indicator of growth. This metric gives focus to both new recruitments and retention of existing employees.

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Improve Customer Service

Measuring the fulfillment Service Level Agreements (SLAs) can typically serve as an indicator of service quality & effectiveness. Chances are that you will get happy customers if the fulfillment is high.

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Reduce Energy Consumption

The purpose of this MIG is to reduce power consumption through energysaving measures. Will furthermore drive long-term economic and environmental sustainability.

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Increase Service Index

This MIG indicates the tenants opinion regarding comfort and service. This also increases area attractivity and satisfactionlevel of tenants.

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Boost Profitable Growth

Narrowing total sales down to the most profitable revenue streams directs focus to prioritized customers, segments, products and/or services. It simply measures the sales from a certain revenue stream.

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Improve Net Operating

Like a organisations operating profit, this MIG spotlights employee-driven financial improvements. This becomes possible by focusing on efficiency of investments, cost efficiency and revenue maximization.

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Minimize Rent Losses

The purpose with this MIG is focusing on rental income in order to maximize revenue from available spaces. This could for example implicate renting out vacant objects or shorten the time for obstructed apartments

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Accelerate Growth

Achieving top-line growth is normally on the agenda for companys’ that want gain market shares and win new customer. This MIG simply measures total revenue growth.

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Grow our Large Deals

Challenging yourself to really focus on winning larger deals can both boost growth and help you take the next step. This metric measures the average contract volume of your closed sales deals.

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Increase Campaign Quality

An increased campaign conversion normally indicates a high content quality, which could support new sales & overall growth.

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Improve Employer Branding

Being an attractive employer is typically a huge benefit to recruit talented people. Measuring the interest of job posts can indicate how attractive your employer branding and effectively your company is.

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Increase fossil-free Transport

This MIG aims to increase the share of fossil-free transport to increase company sustainability.

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Ensure Low Churn

This MIG aims to retain the company’s existing customers.

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Secure Cash Flow

This MIG aims to ensure a positive cash flow to guarantee a stable financial situation. Positive cash flow is needed for the company to function in the long term.

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Increase Employee Satisfaction

Satisfied employees will lead to improved work internally. It will also be easier to recruit new competence and retain competence. Can be measured through example eNPS or HR-software.

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Recruit Trial Sites

Used to drive early product experience in a clinical or medical pre-reimbursement scenario to prepare the launch of a new product.

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Reduce error reports

By working continuously to clarify responsibilities connected to tenants and landlords, incorrect error reports can subside. This often liberate numerous resources which can be reinvested in value capturing activities.

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Ensure Budget Allocation

This metric may be used when a drug have a high budget impact, meaning that the HCPs might be hesitant to prescribe until the payers has given a clear budget mandate.

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Increase Market Value

This key metric focus on employee-driven financial improvements with the purpose to increase yield or create further financial resources for future investments.

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Grow Competence Area

This MIG balances short term growth with future competitiveness as the competence area to grow often represent a strategic direction for the company.

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Increase Utilization

Driven by new sales, retention of existing assignments, and expansion of existing deals – this MIG drives profitability while maximizing resource-efficiency.

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Establish Innovative Collaborations

Used to position the company as more strategic and value adding, this metric focuses on value creation together with customer stakeholders at multiple levels, such as politicians, regional stakeholders, expert groups, HCPs etc.

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Deploy Growth Solutions

This metric focuses on a more complex but over time more sticky offer by measuring the number of solutions deployed to support growth.

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Decrease Inventory Deficit

Inventory deficit occurs when the number of products in stock are fewer than those recorded on the inventory list. This MIG aims to reduce the cost of this deficit.

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Utilize Existing Deals

By utilizing central agreements to its fullest potential, procurement departments can often cut costs by obtaining discounts compared to spreading purchases among several random suppliers.

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Ensure Supplier Efficiency

The metric gives focus to activities that serve to improve the extent which suppliers delivery “On time, in full” (OTIF).

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Retain & Expand Clients

Truly capitalizing on existing opportunities is often an effective way to gain profitable growth. By spotlighting retention & expansion, this MIG will promote focus on upsell & cross-sell activities on existing deals.

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Increase Account Adoption

This MIG focuses attention on new product experience at an account level. Depending on the specific need, its focus can either be narrowed to few key accounts or used to drive a large volume of accounts.

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Increase Hourly Rates

The purpose with this MIG is to proactively focus sales on strategic competence areas with higher fees and beneficial selection of clients. Done right, this MIG can both drive revenue and profitability growth.

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Increase Add-on Sales

This MIG focuses on providing and selling optional products to tenants in order to increase customer satisfaction and revenue.

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Increase Campaign Effectiveness

Conversion cost is a measure of marketing effectiveness. The more customers a company can convert per marketing effort, the more cost-effective the marketing will be.

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Reduce Climate Impact

The MIG is used to measure the company’s climate impact within Scope 1 and Scope 2, which is the company’s direct climate impact.

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Increase new sales

Sales Qualified Leads (SQLs) measures the numbers of leads that are qualified by sales and can be contacted. These leads considered to be mature and ready to buy the product.

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Increase Brand Engagement

This metric shows how many people have liked, shared and commented on your social media posts. The MIG shows whether the company’s social channels have quality content that generates customer engagement.

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Increase Returning Customers

The MIG shows how satisfied customers are. Companies that have a large percentage of returning customers do not need to spend as much energy on new customer sales to maintain the same sales volumes.

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Increase Internal Training Level

An increased level of education increases competence, which has several consequential effects.

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Reach Budget

The MIG can be used as a proxy for growth, profitability or other financial goals.

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Increase Customer Satisfaction

Satisfied customers are critical for any business to maintain and increase sales. To measure how satisfied customers are, you can use NPS, CSAT or other customer surveys.

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Improve Safety

Safety is important in all workplaces, but especially critical in the manufacturing or construction industry. Working preventively to minimize the number of accidents is critical both from the employee’s point of view but also from a cost perspective.

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