EXECUTE STRATEGIC ROADMAP

MOST IMPORTANT GOAL EXAMPLE

Execute the Strategic Roadmap’s 24 milestones

DESCRIPTION

Measuring cumulative milestone completion, the purpose of this MIG is to ensure that the IT & Product department, above all else, manage to deliver on what’s most important. The focus in the Strategic Roadmap is often aligned with the intent of its parent MIG. For example, if the parent MIG is to increase NPS, this MIG will preferably focus on executing high-impact, customer-centric features or products.

KEY ACTIVITY EXAMPLES

DESCRIPTION

Purpose to capture real world feedback on upcoming developments through feedback & demo-sessions with internal and external stakeholders.

DEFINITION OF DONE

Demo held.

UNIT

Demo

DESCRIPTION

Purpose to improve operational efficiency and thereby profitability by ensuring a more stringent SOP fulfilment. By coaching team leads in how to follow our IT Architecture SOPs, we will reduce long-term costs.

DEFINITION OF DONE

Coached team lead.

UNIT

Coaching sessions

DESCRIPTION

Purpose to ensure customer satisfaction and align to business goals. By continuously interviewing end-users product and UX teams can gain valuable insights into usage, user needs and potential improvements. While user testings focuses more on existing features, interviews are a great way of identifying user needs to adress with future development.

DEFINITION OF DONE

Interviewed end-user.

UNIT

Interviews