OPTIMISE INVOICING
MOST IMPORTANT GOAL EXAMPLE

Decrease Average Invoicing Lead Time from 18 to 7 days

DESCRIPTION

Having a lightning fast invoicing most probably boost both cash-flow and customer satisfaction. This metric indicates the average time it takes too send a invoice to a customer after a completed job.

KEY ACTIVITY EXAMPLES

DESCRIPTION

Typically used in companies where cash flow is critical, this activity aims to increase the continuous pace in which invoices are sent. Many teams have seen great acceleration by focusing on this activity and ultimately shortening the lead time from a finished job to sent

DEFINITION OF DONE

Sent invoices.

UNIT

Invoices

DESCRIPTION

Poor invoicing information and documentation might for some businesses lead to unnecessary credit invoices. The purpose with this activity is to make proactive complements by doing quality checks or contact external or internal stakeholders.

DEFINITION OF DONE

Spent proactive time focused on complementing information.

UNIT

Hours

DESCRIPTION

Used by teams that struggles with invoicing quality, the purpose with this activity is to put focus on peer quality ensurance before invoices are sent to customers. If used in suitable settings, this activity can decrease invoicing lead times and reduce credit invoices, eventually supporting improved cash flow.

DEFINITION OF DONE

Authorized invoices.

UNIT

Invoices
MOST IMPORTANT GOAL EXAMPLE

Increase Invoicing Accuracy from 78% to 95%

DESCRIPTION

Measures to which extent invoices sent to customers are accurate versus credited due to errors. The higher the accuracy, the happier customers stay as it’s an indication of high invoicing quality.

KEY ACTIVITY EXAMPLES

DESCRIPTION

Suitable for teams that struggle with too many credit invoices, this activity aim to help them understand and learn from their mistakes. This activity is normally best combined with a focus on developing best practices too.

DEFINITION OF DONE

Analyzed invoices.

UNIT

Invoices

DESCRIPTION

Purpose to continuously develop and the invoicing process, often focusing on automation and digitalization. Teams that choose this activity normally struggle to prioritize the so often non-urgent time necessary to make continuous but highly valuable improvements.

DEFINITION OF DONE

Spent proactive time focusing on developing process.

UNIT

Hours

DESCRIPTION

Used by teams that struggles with invoicing quality, the purpose with this activity is to put focus on peer quality ensurance before invoices are sent to customers. If used in suitable settings, this activity can decrease invoicing lead times and reduce credit invoices, eventually supporting improved cash flow.

DEFINITION OF DONE

Authorized invoices.

UNIT

Invoices

Howwe Technologies AB (publ) stands at the forefront of SaaS innovation as the creators
of Howwe, the Solution for Growth.
 With our method and software, we simplify the
execution of strategy. Empowering businesses globally, we’re committed to redefining
strategy execution and driving sustainable financial growth.

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