RETAIN & EXPAND CLIENTS
MOST IMPORTANT GOAL EXAMPLE

Maintain Revenue from Existing Assignments above $10M

DESCRIPTION

Truly capitalizing on existing opportunities is often an effective way to gain profitable growth. By spotlighting retention & expansion, this MIG will promote focus on upsell & cross-sell activities on existing deals.

KEY ACTIVITY EXAMPLES

DESCRIPTION

Purpose to continuously present upsell proposals to existing customers. While the main focus typically is to drive increased sales, many teams underestimate the positive effects this activity gives on customer satisfaction.

DEFINITION OF DONE

Presented proposals.

UNIT

Business Proposals

DESCRIPTION

Purpose to create a consiousness and proactivity around assignments that are lapsing or by other reasons can be renegotiated. Suggestions for the next step of business can be given to the customer in foresight to create longer lasting partnership.

DEFINITION OF DONE

Pitched extension of assignments to customers.

UNIT

Proposal

DESCRIPTION

With focus in sustaining & expanding existing clients, this Key Activity aims at creating continuity in customer-dialouge. This could be on more businesslike and strategical term than that of everyday basis.

DEFINITION OF DONE

Reached out to clients for check-ins.

UNIT

Customers

Howwe Technologies AB (publ) stands at the forefront of SaaS innovation as the creators
of Howwe, the Solution for Growth.
 With our method and software, we simplify the
execution of strategy. Empowering businesses globally, we’re committed to redefining
strategy execution and driving sustainable financial growth.

Links

Contact us

Howwe Technologies

help@howwe.io
Org. nr. 556655-7509

Stockholm Office
Biblioteksgatan 29
114 35 Stockholm
08-243 110

Box: 270 40.
102 51 Stockholm

New York City Office
135 West 50th Street, 2nd Floor,
New York, NY, 10019