INCREASE AVAILABILITY
MOST IMPORTANT GOAL EXAMPLE

Increase Average Up-time from 85% to 95%

DESCRIPTION

Measuring the average up-time helps indicate system availability which normally is considered to be highly important from a customer satisfaction point of view.

KEY ACTIVITY EXAMPLES

DESCRIPTION

Purpose to increase system stability and quality by continuously testing functionalities. Mainly used by IT teams with large backlogs of technical liability. Teams may focus on this activity to assess whether a functionality need improvements, can be removed or can if future testing can be automated.

DEFINITION OF DONE

Tested functionalities.

UNIT

Features

DESCRIPTION

Purpose to keep maintenance cost down by ensuring we upgrade our infrastructure versions.

DEFINITION OF DONE

Upgraded infrastructure.

UNIT

Upgrades

DESCRIPTION

Purpose to stay on top of our SLAs by continuously improving and optimizing them.

DEFINITION OF DONE

Analyzed SLA.

UNIT

SLAs

Howwe Technologies AB (publ) stands at the forefront of SaaS innovation as the creators
of Howwe, the Solution for Growth.
 With our method and software, we simplify the
execution of strategy. Empowering businesses globally, we’re committed to redefining
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Howwe Technologies

help@howwe.io
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