DECREASE REPORTS OF ERRORS

MOST IMPORTANT GOAL EXAMPLE

Decrease Error Reports from 246 pcs. to 180 pcs.

DESCRIPTION

By working continuously to clarify responsibilities connected to tenants and landlords, incorrect error reports can subside. This often liberate numerous resources which can be reinvested in value capturing activities.

KEY ACTIVITY EXAMPLES

DESCRIPTION

Creates focus around continously adding and clarifying information connected to the company website. This will prevent eventual faulty error reports from tenants.

DEFINITION OF DONE

Spent proactive time focused on clarifying our website.

UNIT

Hours

DESCRIPTION

Purpose to clarify the tenants and the landlords responsibilities with, for example, signing of contracts. Could also be proaktive discussions which will lead to a minimization of future error reports or illicit subletting.

DEFINITION OF DONE

Contacted tenants to clarify responsibilities.

UNIT

Tenants

DESCRIPTION

Purpose to continously set aside time to improve and implement routines for error report management.

DEFINITION OF DONE

Spent proactive time focused on improving routines.

UNIT

Hours