Increase Service Index

INCREASE SERVICE INDEX

MOST IMPORTANT GOAL EXAMPLE

Increase Service Index from 3.5 to 4.5

DESCRIPTION

This MIG indicates the tenants opinion regarding comfort and service. This also increases area attractivity and satisfactionlevel of tenants.

KEY ACTIVITY EXAMPLES

Conduct 2 security activities a week

DESCRIPTION

Purpose is to proactively implement activities that is assessed to increase security long term.

DEFINITION OF DONE

Executed identified security measures.

UNIT

Measures

Conduct 3 improvement activities proactively a week

DESCRIPTION

The purpose with this Key Activity is to proactively keep real estate portfolio and its surroundings complete, pure and tidely in order to increase safety and well-being. A complete, pure and tidely block also tends to reduce the tendency for litting or vandalism.

DEFINITION OF DONE

Conducted improvement activities.

UNIT

Activities

Execute 3 maintenance measures a week

DESCRIPTION

Creates focus in continously implementing planned maintenance measures on ones own. This Key Activity will lead to an decrease in future repaircosts, which often are more expensive, that is associated with deficient maintenance.

DEFINITION OF DONE

Executed identified maintenance item.

UNIT

Activities